Beautiful Work I Did Not Receive My Order

I apologize if the miscommunication is on our end.

I did not receive my order. My order number SO-4762234. Look for a notice of attempted delivery. I did that more than once actually on AliExpress.

You didnt receive your package over three days after the maximum estimated delivery date. If the seller claims theyve delivered it or dont know where it is you can ask for a redelivery. You may also call our sales staff at.

If the seller used a courier they should chase the courier to find out whats happened to your order - its not your responsibility. A lot of the time there may have been an attempt to deliver your order but nobody was available to collect it. That was the only information the helpdesk could give and they advised to contact the sender.

Then contact them and ask where your order is. This information is confusing or wrong This isnt the information I was looking for I dont like this policy Submit Thanks. Once youve told them theres a problem the seller has 3 business days to provide a delivery update offer a replacement or give you a refund.

I did not receive my order confirmation email. Hi I ordered my broadband on 1 st of April but not jet receive any link for collections. Log in here or in the app to let us know by clicking on Report a problem.

If you didnt receive it following these steps enables you to get your package as quickly as possible if its around. Often packages not arriving is simply a case of a slow delivery. To check if your order was shipped.